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Past Customized Training
Course Clients: 1989-2007
(Visit
our training page
for more information on CONCUR's public and customized training programs.)
Customized
Training for the State Water Resources Control Board Water Leadership
Institute: 2003-2007
CONCUR
worked with counterparts from UC Davis and the State Water Resources Control
Board to design and present a new Water Leadership curriculum. CONCUR
co-instructors Scott McCreary, and Eric
Poncelet developed and taught a curriculum of four pilot courses in
2003-2005, and continued through 2006-2007. They are "Designing Effective
Stakeholder Collaborative Processes", "Effective Use of Scientific Information",
"Negotiation and Facilitation in Water Resources Collaboration" and "Advanced
Course in Negotiating and Facilitating in Collaborative Processes".
State
Water Resources Control Board: April 2001
In April, 2001, CONCUR organized the first-ever customized negotiation
training course offered to enforcement officers from Regional Water Quality
Boards from throughout California. The course focused on environmental
negotiations, and included a panel discussion presenting case studies
of how mutual gains bargaining has been applied to past projects at the
Board. For this course, CONCUR developed a multiparty simulation focused
on establishing an effluent limit and monitoring regime for a fictional
contaminant, negotiating penalties for discharge violations, and funding
research to inform the development of TMDLs.
Pacific
Gas & Electric: March and October 2000
CONCUR designed and lead three customized training courses for staff of
PG&E during March and October, 2000. CONCUR designed two new simulation
exercises modeled after actual PG&E cases as well as a series of new
Teaching Notes. Participants included staff from Technical and Ecological
Services, the Law Department, Hydropower Relicensing, Hydro Generation,
Environmental Support and Services, Power Generation Services, and Building
and Land Services. The course emphasized negotiation with regulators,
and taught the tools to reach mutual gains outcomes.
San Francisco
Bay Regional Water Quality Control Board: June 1999
CONCUR worked with staff at the Regional Water Quality Control Board to
design and deliver a customized training course to 80 staff members.
Nevada
Division of Water Planning: June 1998
CONCUR delivered a two-day Negotiating Effective Environmental Agreements
to 20 senior staff from the Division of Water Planning, the Division of
Water Resources, the Division of State Parks, the Division of State Lands,
the Division of Wildlife and the State Attorney General’s Office. The
course included simulations customized to reflect Nevada issues and disputes.
Santa
Clara Valley Water District: July and September 1997
CONCUR delivered a one-day training course in Negotiating Effective Environmental
Agreements to technical, planning and managerial staff at the Santa Clara
Valley Water District. Due to the success of that course, CONCUR was asked
to return to the District to deliver a second environmental negotiation
course to additional staff, as well as senior administrators and Board
members.
U.S.
Bureau of Reclamation: January 1996
CONCUR delivered a two-day negotiation course to Bureau staff in Laughlin,
Nevada. Participants included staff from the Boulder City, Phoenix, Yuma,
Grand Canyon, Native American Affairs, Southern California, and the Lower
Colorado Dams Facilities offices. The overall goal of the course was to
BOR managers and senior staff everyday tools to build effective environmental
agreements. The course detailed the sequence of steps in a negotiation
process; tips on preparing for a negotiation; and provided a checklist
for debriefing negotiations. It also included a customized simulation.
Monterey
Institute of International Studies: October 1996
CONCUR presented a two-day training course to 25 graduate students in
international environmental policy. Topics included: elements of principled
negotiation, obstacles to implementation of environmental policy in developing
countries, independent scientific reviews of proposals for resource extraction,
cross-cultural aspects of negotiation, and facilitation techniques. CONCUR
Principals also addressed the challenge of integrating environmental protection
and restoration considerations into national economic development planning.
The course included simulation exercises and demonstrated facilitation
styles and techniques.
U.S.
Department of Agriculture: February and May 1995, January 1996
CONCUR traveled to Mission, Texas; Rapid City, South Dakota; Salt Lake
City, Utah; and Sacramento, California to deliver one-day workshops to
the U.S. Department of Agriculture on mutual gains bargaining. After guiding
attendees through the key principles of a successful mutual gains bargaining
process, CONCUR instructors led enrollees through a CONCUR-developed simulation
applying mutual gains bargaining to an environmental negotiation over
the initiation of a state-wide boll weevil pest control program. Attendees
included representatives from the animal control unit and the Animal Plant
Health Inspection Service.
San Francisco
Bay Regional Water Quality Control Board: February 1995
CONCUR presented a one-day workshop in environmental negotiation and mutual
gains bargaining to about 80 professional staff members of the Water Quality
Control Board in Oakland, California. CONCUR developed a five-party simulation
to address specific issues faced by the Board, in particular, on initiating
a dialogue on the cleanup of a contaminated site. In the simulation, participants
had to establish a working relationship to negotiate site access, determine
the scope of the remedial investigation, and frame the appropriate level
of site cleanup.
City
of Davis Planning Department: July 1995
CONCUR presented a one-day negotiation training course to staff of the
planning, public works, and city manager’s offices, as well as a half-dozen
local developers. Presentations and simulations focused on the application
of negotiation and facilitation of agreements to local land use disputes.
Sacramento
River Interagency Mitigation Team: September 1995
CONCUR delivered a two-day course in Negotiating Effective Environmental
Agreements to approximately 20 state and federal resource professionals
representing agencies including the California Department of Water Resources,
Reclamation Board, State Lands Commission, Department of Fish and Game,
Army Corps of Engineers, National Marine Fisheries Service and US Fish
and Wildlife Service. The training course, done in collarboration with
the U.C. Davis Common Ground Center for Cooperative Solutions, included
a simulation exercise in which parties literally exchanged real world
roles to negotiate a mission statement and groundrules. Also included
was an examination of the Comprehensive Malibu Creek Watershed Mediation
Effort and the Lower American River Task Force.
Ministry
for the Environment, Hungary: October 1993
CONCUR collaborated with Partners for Democratic Change and Konfliktusmegelozo
es Kezelo Kozpont to deliver a three-day course in environmental negotiation
and policy analysis to senior officials from Hungary’s Ministry of the
Environment, as well as representatives of the organization Ecoglasnost.
Exercises included a simulated regulatory negotiation and coalition building.
The course addressed how to discern and avoid the escalation of ecological
conflicts and presented an array of regulatory and non-regulatory tools
for environmental policy implementation. Attendees were provided case
studies of successful and unsuccessful negotiations. The aim of the course
was to train attendees to find the most desired approaches and methods
to resolve a range of ecological conflicts in their towns, regions and
districts.
U.C.
Davis Extension and UCLA Extension: October 1993
CONCUR Principals served as a faculty in two courses to introduce planners
to the use of negotiation and bargaining skills in disputes related to
general plan amendments, specific plans, zoning, and CEQA. Special attention
was given to the challenges that characterize land use decision making
and the need to customize mediation to cases that are, respectively, "upstream"
or "downstream" of flood litigation.
Center
for Dispute Resolution (CEDR): October 1992
CONCUR presented the first-ever training seminar on environmental dispute
resolution through CEDR, a recognized leading provider of mediation services,
located in London. The course focused on the resolution of disputes in
the United Kingdom and in the broader European Community. Specific topics
addressed included rail alignments, waterfront planning, and forest protection.
Participants included senior barristers, judges, the Environment Council
(a trade association of businesses), representatives of the Greenwich
Waterfront Authority, British Rail, the Worldwide Fund for Nature, and
the Marine Protection Society.
Ministry
for the Environment and Dept. of Conservation, New Zealand: May 1991
CONCUR delivered a training program to representatives from the Auckland
Regional Council and 12 different indigenous Maori groups to improve their
relationship as partners in making wise and stable decisions over the
use and allocation of resources. The course presented topics on internal
team building, coalition building, special needs in cross-cultural communication,
handling differences in access to technical information, and translating
informal agreements into formal agreements. It included an explanation
of negotiation techniques, with special reference to resolution of environmental
and natural resource disputes, using a combination of presentations, simulation
exercises, debriefing and small group discussions, and a presentation
of several case studies. The workshop outlined the elements of a negotiation
process that would be responsive to the specific the needs of both the
Maori and the Auckland Regional Council. The instructors used local case
studies dealing with the Auckland Sewerage and Manukau Harbour to outline
those elements.
Louisiana
Department of Environmental Quality: December 1991
CONCUR delivered a training course in mediation and conflict resolution
to the Louisiana Department of Environmental Quality. The course focused
on using mediation as a tool to develop effective environmental policies
and regulations, and included discussions and simulations on escalation
and entrapment, coalitions, interpersonal conflict, process design, meeting
preparation and analyzing technical information.
Pacific
States Sea Grant Program: August 1990
CONCUR Principal Scott McCreary served as an instructor for a Pacific
Sea Grant College Programs agent/specialist training meeting in Hawaii,
teaching conflict resolution techniques through lectures, discussion,
and a number of mediation exercises. The emphasis of his presentation
was on developing an appreciation for the techniques of principled negotiation.
Debriefing sessions following each exercise offered a chance to analyze
the dynamics of the role-playing exercises and share observations about
the experience. Small group sessions followed at the end of the day to
discuss opportunities for the use of mediation programs.
Ports
of Los Angeles and Long Beach: November 1990
CONCUR collaborated with the University of Southern California Sea Grant
Program to offer a two-day course to 20 planners, engineers and environmental
assessment staff from the Ports of Los Angeles and Long Beach. Course
content focused on avoiding escalation and entrapment, building coalitions
and resolving coastal zone and marine policy disputes using negotiation
techniques.
The Law
Firm of Baker & McKenzie: August 1989
CONCUR delivered a training course to the Land Use and Natural Resources
Practice Group of the San Francisco Law Firm of Baker & McKenzie.
The course focused on international environmental policy, principled negotiation,
and environmental dispute resolution. The course included lectures, seminars,
gaming simulations, and debriefing sessions, and stressed the development
of interpersonal skills needed to become a more effective negotiator.
Complementing the focus on principled negotiation, the course examined
the role of culture in negotiation, and introduced a comparative perspective
on international environmental policy and regulation.
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