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About Us


CONCUR specializes in analyzing and resolving complex disputes involving natural resources and infrastructure, and the communities and enterprises that depend upon them. We work closely with all affected parties to build broad-based agreements that are fair, effective and durable.

We at CONCUR apply a full range of professional services needed to support this primary objective, including agreement-focused facilitation, strategic planning and environmental policy analysis. Our experience is rooted primarily in the successful resolution of more than 100 cases involving a wide array of players and issues. It is also rooted in our robust dual expertise in both the process and substance of environmental decision-making. This dual expertise is the foundation of CONCUR's philosophy: to integrate disciplines to strengthen our problem-solving capability and provide clients with the highest quality services.

Since 1987, CONCUR has worked nationally and internationally as analysts, facilitators, mediators and trainers to resolve local, regional, statewide, national, and transboundary bio-regional disputes. Many of our signature cases involve land use, water resources, ocean and coastal resources, fisheries, endangered species protection, and infrastructure projects. Other cases focus on toxics remediation, air quality, and health risk assessment. Many of our projects help resolve cross-cultural conflicts involving indigenous and developing country communities. Recent areas of focus include oceans and coastal policy, energy, climate change adaptation, and integration of research investment and economic development. Please click here for a full description of our services or to download printable Fact Sheets about specific areas of our practice.

CONCUR is headquartered in the San Francisco Bay Area of California and is led by Principals Scott McCreary and John Gamman. Both earned their doctorates at MIT and served as Associates at the Harvard Program on Negotiation. In fall 2006, CONCUR opened a New York City office. The New York office is headed by Bennett Brooks, a native New Yorker and a Senior Associate with CONCUR since 1998.

In 2010, CONCUR increased its capacity and ability to field teams of highly qualified professionals by launching its Roster of Affiliates. This Roster enables CONCUR to form teams able to respond to the unique needs of each client and project.

Approach

Seven Principles That Structure Our Approach and Distinguish Our Practice

Neutrality
CONCUR works in a neutral facilitation and mediation capacity. Our firm does not work as hired advocates for any one organization.  CONCUR represents the interests of our clients by promoting clear communication and effective decision making.

Dual Expertise
CONCUR brings both substantive and process expertise to our work.  Our staff has extensive substantive knowledge in natural science, public policy, environmental planning and organizational development.  In addition, our process knowledge includes extensive training in the full range of collaborative negotiation and mediation techniques.

Legitimacy and Accountability
Our experience in crafting consensus-based agreements and management plans, coupled with our dual expertise, creates legitimacy among both agency clients and in the broader technical and stakeholder community.  Our neutrality enables us to help parties act and work together in an accountable and effective manner.

Joint Fact-Finding
As an integral part of our facilitation model, we work directly with scientists, engineers and other specialists to assemble and clearly communicate the very best available technical information.   By guiding and structuring the exchange of technical information CONCUR helps contending parties escape the pitfalls of "adversary science" and build a firm foundation for policy and political agreements.

Multiple Options
CONCUR structures its mediated/facilitated dialogues to encourage brainstorming and creative thinking.  In order to promote the achievement of mutual gains in negotiations, participants also are encouraged to commit to developing multiple options for each issue under discussion, rather than insisting that only one possible solution exists.

Building Stepwise Agreements
The CONCUR process for building agreements proceeds through a logical sequence of steps in which parties create a series of small agreements, culminating in a complete solution to the problem under discussion.  These steps are outlined in the figure below.

Stability and Durability
Our process is designed to yield a decision or strategy that can be implemented and that is legally and administratively stable and durable.


California Small Business Certification

CONCUR received Small Business (SBD) Certification from the State of California Department of General Services, Procurement Division. This certification, given to independently owned and operated businesses in the State of California that meet key criteria, entitles small businesses to benefits under the Small Business Participation Program within state contracting, including a five percent bidding preference and special provisions under the Prompt Payment Act.

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